FAQ

Who owns Church Resources?

How much money does it make?

If and when it makes money, where will it be spent?

What range of goods and services will it offer?

Who will send me my bill?

Who can use the service of Church Resources?

How do I join?

Can I keep my Telecom, Telstra or 2 Degrees number?

What are the terms and conditions?

How do I add, renew or terminate a connection on my account?

Going Overseeas? What to do before departing

What will International Roaming cost me?

 

Who owns Church Resources?

Church Resources a Private Charitable Limited Liability New Zealand Company and is owned by theSociety of Mary New Zealand.

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How much profit does Church Resources make?

An easy answer. At the moment, virtually nothing, it has been operating for 8 years and has yet to pay anyone a stipend, let alone a salary.

Church Resources was established as a voluntary buying co-operative to combine the buying power of Church organisations with a view to increasing the Church’s ability and effectiveness for its core religious, social and pastoral mission activities.

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If and when it makes money, where will it be spent?

Church Resources makes money by providing immediate benefit to those who purchase its products.When Church Resources has covered its costs, it is intended it will pay a stipend to staff, a dividend to the shareholders and that they will distribute the dividend in accord with their charitable end.

Church Resources was established with a particular focus in mind, namely to contribute to using digital and online communications to present the gospel and build community in the information age.

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What range of goods and services will it offer?

Church Resources will offer as many goods and services as are useful to Church Organisations and that it is able to bring to market with favourable trading conditions.

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Who can use the service of Church Resources?

The services of Church Resources are available to all Churches, Church schools, dioceses, religious orders, groups, parishes and Associations within the Church.

While owned by a Catholic organisation, other Church organisations are welcome to make use of Church Resources.

In some cases, special conditions may apply, for example, membership of the Church Resources Talkzone is available to those who belong to the above groups and who their group will guarantee payment.

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What if I am a Telecom, Telstra or 2 Degrees mobile customer?

Number portability is now guaranteed by law. You can bring your number with you into Church Resources.

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Who will send me my bill?

Your easy to read, monthly bill will be sent from Vodafone directly to you or the organisation you work for. The choice is yours.

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What are the terms and conditions?

The Vodafone website details the general terms and conditions for all Vodafone customers.

The Church Resources Talkzone is designed for Church organisations and for those people who work for them.

Unless arranged otherwise, Vodafone requires payment either by direct debit or by a direct charge to a credit card.

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How do I join?

If you are an existing Vodafone on account customer, contact Church Resources.

If you are a Telecom or 2Degrees customer, we have to arrange for your number to be transferred from your existing provider over to Vodafone.  Church Resources will help you with this.

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How do I add new, renew or terminate connections on my account?

Adding, renewing, modifying or terminating connections is handled by Church Resources, through the local Church group manager.

To add a new connection please complete the form.

Similarly to renew, modify or terminate a connection, complete the form.

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Going Overseas? What to do before departing?

All Talkzone members automatically qualify for Global Roaming. No credit checks are required.

It pays those taking their phone overseas for the first time to call 777, free from your Vodafone mobile, and check that Traveller has been enabled.

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What will international roaming cost me?

There can be significant costs associated with using your phone overseas.

There can be significant costs in not taking it too.

Those opting to use use their phone overseas can save a lot of money by becoming familiar with how Global Roaming works …before leaving New Zealand.

For most travelling overseas, Church Resources recommends signing up for Traveller. (Church Resources standard home rate is 24c per minute)

Some things perhaps worth knowing when travelling

  • different countries have different prices?
  • when you accept a call while overseas the person calling you pays for the cost of a local NZ mobile call and you pay for the international component
  • on the Church Resources Talkzone you can make a call in Australia for just 24c a minute and avoid paying the Australian 20c call connection fee
  • when in Australia it is cheaper for you to call New Zealand than for you to receive a call from New Zealand
  • when in Australia you can talk on the phone back to New Zealand for just over three minutes, for the same price as one txt message. (The cost of a txt message from Australia to New Zealand is 80c)

International Roaming is a brilliant service, letting you stay mobile just about anywhere. And by taking a little time to prepare, roaming the world needn’t cost the earth.

If you own an iPhone, Vodafone has a guide to saving your money while overseas.

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